Frequently Asked Questions

🧴 PRODUCTS & INGREDIENTS

Q: Are your products 100% natural?
Yes, all our products are made with ethically sourced, natural ingredients, free from harmful chemicals, parabens, or artificial additives.

Q: What is African Black Soap, and what are its benefits?
African Black Soap is a traditional, handmade soap known for its deep-cleansing, anti-acne, and skin-smoothing benefits. It's especially effective for oily and acne-prone skin.

Q: Are your products suitable for all skin types?
Yes. Our formulations are made to be gentle yet effective for all skin types — including sensitive, dry, oily, and combination skin.

Q: Do your products have any certifications?
We work with suppliers who maintain the highest quality standards. Certifications such as organic, cruelty-free, or fair-trade may vary per product and are mentioned on respective product pages.

🚚 ORDERS & SHIPPING

Q: How long will it take to receive my order?
Orders are typically delivered within 5–8 business days in India. International shipping times may vary by destination.

Q: Do you offer international shipping?
Yes! We ship globally. You can view estimated delivery times and costs during checkout.

Q: How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp (if opted in).

💳 PAYMENTS & DISCOUNTS

Q: What payment methods do you accept?
We accept all major cards, UPI, Google Pay, and PayPal (for international customers).

Q: Can I use influencer discount codes?
Absolutely. Just enter the valid coupon code during checkout to receive your discount.

Q: Can I apply more than one coupon code per order?
Currently, our system supports one coupon code per order.

🧾 RETURNS & REFUNDS

Q: What is your return policy?
Due to hygiene and product sensitivity, we don’t accept returns once the seal is broken. If your product arrived damaged or incorrect, please contact us within 48 hours of delivery.

Q: How do I request a refund or replacement?
Email us at support@aryavratworld.com with your order ID and issue details. We’ll get back to you within 24–48 hours.

💬 OTHER QUESTIONS

Q: How can I contact your team?
You can reach us via email at support@aryavratworld.com or DM us on Instagram.

Q: Can I collaborate with your brand as an influencer?
Yes, we love working with creators who align with our values. Please visit our Affiliate & Collab page or drop us a message on Instagram.